Privacy Policy

Last updated: August 1, 2026  •  Effective: August 1, 2026

Tech Skills Library (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect when you visit techskillslibrary.com (the “Site”), how we use it, who we share it with, and the rights you have over your data.

By using the Site, you agree to the practices described in this Policy. If you do not agree, please do not use the Site.

1. Information We Collect

Information You Provide

We collect information you voluntarily give us, including:

• Name, email address, phone number, and mailing address when you fill out a form, create an account, place an order, or contact us.
• Billing details, including payment card information (processed securely by our third-party payment processors — we do not store full card numbers).
• Content you submit, such as reviews, comments, survey responses, and support requests.

Information Collected Automatically

When you visit the Site, we automatically collect:

• Device and browser information (IP address, browser type, operating system, device identifiers).
• Usage data (pages visited, time on site, referring URLs, links clicked).
• Cookies, pixels, and similar technologies (see Section 6 below).

Information From Third Parties

We may receive information about you from advertising networks, analytics providers, and business partners (for example, if you engage with our ads on social platforms).

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Site and any products, services, or content you request.
• Process transactions, deliver purchased courses and digital downloads, and send transactional communications.
• Respond to inquiries, provide customer support, and resolve disputes.
• Send marketing emails and promotional offers — only where you have opted in, with a clear unsubscribe option in every message.
• Personalize your experience and improve the Site’s content, design, and functionality.
• Analyze usage trends, measure marketing effectiveness, and conduct research.
• Detect, prevent, and address fraud, security issues, and violations of our Terms of Service.
• Comply with legal obligations and enforce our agreements.

3. How We Share Your Information

We do not sell your personal information. We share information only as follows:

• Service providers: Vendors who help us operate the Site (hosting, email delivery, payment processing, analytics, customer support, CRM). They access information only to perform work on our behalf and are contractually bound to protect it.
• Legal and safety: When required by law, subpoena, court order, or to protect the rights, property, or safety of our company, users, or the public.
• Business transfers: If we are involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
• With your consent: For any other purpose disclosed at the point of collection, with your explicit permission.

4. Your Rights and Choices

Email Preferences

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any message, or by contacting us directly. Transactional emails related to your account or purchases may continue.

Access, Correction, and Deletion

You have the right to request a copy of the personal information we hold about you, correct inaccurate information, or request deletion. To exercise any of these rights, email us using the contact details below.

Residents of California (CCPA/CPRA)

California residents have additional rights including the right to know, delete, correct, opt out of the sale or sharing of personal information (we do not sell), and to not be discriminated against for exercising these rights.

Residents of the EU/UK (GDPR)

If you are in the European Economic Area or the United Kingdom, you have the right to access, rectify, erase, restrict processing of, object to processing of, and port your personal data. You also have the right to lodge a complaint with a supervisory authority.

5. Data Retention

We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your data, we delete or anonymize it.

6. Cookies and Tracking Technologies

We use cookies and similar technologies (pixels, tags, web beacons, local storage) to operate the Site, remember your preferences, analyze traffic, and deliver relevant advertising. You can control cookies through your browser settings. Disabling certain cookies may limit Site functionality.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information, including encryption in transit (HTTPS/TLS), access controls, and regular security reviews. No system is 100% secure; we cannot guarantee absolute security.

8. Children’s Privacy

The Site is not directed to children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will delete it.

9. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top. Material changes will be communicated via the Site or email. Your continued use of the Site after an update indicates your acceptance of the revised Policy.