CompTIA A+ / IT Support Foundations
0 of 18 lessons complete (0%)
Exit Course
The Support Role and Troubleshooting Method
What a Support Technician Does All Day
Preview
A Troubleshooting Method You Can Repeat
Customer Service and Communication
3 lessons
Hardware and Peripherals
Inside the Computer
Storage, Memory and Upgrades
Printers, Displays and Peripherals
3 lessons
Operating Systems
Windows Administration Essentials
macOS and Linux for Support Staff
Command Line and Scripting Basics
3 lessons
Networking Fundamentals
How a Network Request Travels
Diagnosing Connectivity Problems
Small Office Networking and Security Basics
3 lessons
Security and Mobile Devices
Security Hygiene for Support Staff
Endpoint Protection and Data Safety
Mobile Device Support
3 lessons
Documentation Tools and Career
Documentation and the Knowledge Base
Remote Support and Ticketing Tools
Preparing for A+ and Building the Career
3 lessons
Networking Fundamentals
Diagnosing Connectivity Problems
You don’t have access to this lesson
Please register or sign in to access the course content.
Take course
Sign in
Previous
Next