CompTIA A+ / IT Support Foundations
0 of 18 lessons complete (0%)
Exit Course
The Support Role and Troubleshooting Method
What a Support Technician Does All Day
Preview
A Troubleshooting Method You Can Repeat
Customer Service and Communication
3 lessons
Hardware and Peripherals
Inside the Computer
Storage, Memory and Upgrades
Printers, Displays and Peripherals
3 lessons
Operating Systems
Windows Administration Essentials
macOS and Linux for Support Staff
Command Line and Scripting Basics
3 lessons
Networking Fundamentals
How a Network Request Travels
Diagnosing Connectivity Problems
Small Office Networking and Security Basics
3 lessons
Security and Mobile Devices
Security Hygiene for Support Staff
Endpoint Protection and Data Safety
Mobile Device Support
3 lessons
Documentation Tools and Career
Documentation and the Knowledge Base
Remote Support and Ticketing Tools
Preparing for A+ and Building the Career
3 lessons
Documentation Tools and Career
Documentation and the Knowledge Base
You don’t have access to this lesson
Please register or sign in to access the course content.
Take course
Sign in
Previous
Next