A self-paced flagship course on the infrastructure a multi-tenant SaaS product needs to be operable, sellable and auditable. It covers six stages: the tenancy decision and its consequences, the data layer, identity and access for tenants, billing and metering, reliability and scale, and the security, compliance and cost work required to sell to businesses.

The through-line is that the tenancy model decided in week one determines your cost structure, your compliance story and your ability to land enterprise customers three years later. Tech Skills Library is independent and issues no certification or credential.

Modules

Stage One — The Tenancy Decision

Lessons

• Three Tenancy Models and What Each Costs Preview
• Mixed Models and the Enterprise Tier
• The Tenant Context

Stage Two — The Data Layer

Lessons

• Database Strategy and Tenant Scaling
• Migrations Across Many Tenants
• Backup Restore and Per-Tenant Recovery

Stage Three — Identity and Access

Lessons

• Customer Identity Architecture
• Authorisation Within a Tenant
• API Access and Machine Credentials

Stage Four — Billing and Metering

Lessons

• Metering Usage Accurately
• Subscription Models and Plan Changes
• Understanding Your Unit Economics

Stage Five — Reliability and Scale

Lessons

• Availability in a Multi-Tenant Platform
• Scaling the Platform
• Deployment and Operating Across Tenants

Stage Six — Security Compliance and Cost

Lessons

• The Security Baseline Buyers Expect
• Compliance and Data Residency
• Cost Control and the Career Path