Description
A workshop-style, self-paced course for IT and service teams that want improvement to be continuous rather than an annual initiative. Six lessons cover the continual improvement model, measuring value and baselines, finding waste in value streams, prioritising and running improvement experiments, managing an improvement register, and building a culture where improvement is part of everyone’s job. Each lesson is built around a hands-on exercise using your own services.
Six self-paced lessons, each ending with a practical exercise:
- The Continual Improvement Model
- Measuring Value and Setting Baselines
- Finding Waste in IT Value Streams
- Prioritising and Running Improvement Experiments
- The Improvement Register
- Building an Improvement Culture
After checkout, sign in at My Courses with the account used at checkout and open the course at techskillslibrary.com/course/continual-improvement-value-optimization-workshop/.
Self-paced course from Tech Skills Library. Educational content only; it is not an accredited qualification, licence or credential.
