Description
An independent, self-paced preparation course for the ITIL 4 Foundation exam. Six lessons teach the framework as a working model rather than a list to memorise: the key concepts of service management, the four dimensions, the service value system and value chain, the seven guiding principles, the practices named in the syllabus, and a practical exam-day method. Each lesson ends with an exercise that turns the vocabulary into something you can apply at work.
Six self-paced lessons, each ending with a practical exercise:
- Key Concepts of Service Management
- The Four Dimensions of Service Management
- The Service Value System and Value Chain
- The Seven Guiding Principles
- The Practices in the Foundation Syllabus
- Exam Technique and a Six-Week Study Plan
After checkout, sign in at My Courses with the account used at checkout and open the course at techskillslibrary.com/course/itil-4-foundation-exam-prep-course/.
Independent exam-preparation material from Tech Skills Library. Not accredited by, affiliated with or endorsed by any certification scheme owner or examination institute. Completing it does not award a certification, licence or credential; official exams are booked with the scheme owner or its exam provider. Verify the current exam format and fees before booking. All trademarks are the property of their respective owners.
